Sprint Mobile Broadband Cardby Novatel WirelessMerlin™ S720www.sprint.com© 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in par
4 Section 1A: Introducing the Sprint Mobile Broadband CardYour Sprint Mobile Broadband CardYour Sprint Mobile Broadband Card fits into a Type
94 Section 5A: Safety and NoticesImportant NoticeBecause of the nature of wireless communications, transmission and reception of data can never be gua
Section 5A: Safety and Notices 95Safety and HazardsDo not operate the Sprint Mobile Broadband Card (EV-DO PC Card) in areas where blasting is in prog
Section 5B: Terms and Conditions 97Section 5BTerms and ConditionsIn This Section⽧ Terms and Conditions of ServicesThis section contains the terms and
98 Section 5B: Terms and ConditionsTerms and Conditions of ServicesTerms and Conditions of Services(Effective September 1, 2005) Thanks for choosing S
Section 5B: Terms and Conditions 99Agreement. We may change the Agreement at any time with notice. Any changes to the Agreement are effective when we
100 Section 5B: Terms and Conditionsobtained through these Services. You are responsible for evaluating such content. You are also responsible for any
Section 5B: Terms and Conditions 101not modify, change or transfer any of these except as we allow or as allowed for by law. In certain instances, you
102 Section 5B: Terms and ConditionsNetwork coverage area and roaming coverage areas. See your phone guide for how to adjust phone settings. Certain f
Section 5B: Terms and Conditions 103activity or whether your device actually receives the data. This includes, but is not limited to, the amount of da
Section 1A: Introducing the Sprint Mobile Broadband Card 5A Network CardDuring Sprint PCS connections, the Sprint Mobile Broadband Card is a true net
104 Section 5B: Terms and Conditionsper month or at the highest rate allowed by law and may result in immediate suspension of your account. If you agr
Section 5B: Terms and Conditions 105amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your cred
106 Section 5B: Terms and ConditionsVoice Command. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature. See o
Section 5B: Terms and Conditions 107or hard of hearing, or who have speech or language disabilities, to communicate by telephone. TTY doesn't wor
108 Section 5B: Terms and ConditionsCONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING
Section 5B: Terms and Conditions 109PROVISION DOES NOT APPLY TO A CLAIM, WE AGREE TO WAIVE TRIAL BY JURY.A single arbitrator engaged in the practice o
110 Section 5B: Terms and Conditionsunder federal law and the laws of the State of Kansas, without regard to choice of law principles. If either of us
Index 111IndexNumerics1xEV-DO network 4AAlert Log 44, 70BBandwidth Optimization 49CCDMA Networks 4Close Button 33Connection History 44, 69Connec
112 IndexInstalling the Software 16Settings Menu 47Starting 29Window 30System Requirement 15TTransmitter Specifications 83UUninstallingExisting
6 Section 1A: Introducing the Sprint Mobile Broadband CardAbout This GuideThis User Guide is designed to provide you with all the information
Section 1B: Getting Started 7Section 1BGetting Started With Your Sprint Mobile Broadband CardIn This Section⽧ Getting Started⽧ The Sprint Mobile Br
8 Section 1B: Getting StartedGetting StartedBefore you can begin using your Sprint Mobile Broadband Card, you must first:1. Install the Sprint PCS
Section 1B: Getting Started 9The software must be installed before you insert the Sprint Mobile Broadband Card for the first time. Detailed instruc
10 Section 1B: Getting StartedUnless your card has been preactivated, the Sprint PCS Connection Manager Software application will automatically det
Section 2Installing the SprintMobile Broadband Card
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Section 2A: Installing the Sprint Mobile Broadband Card 13Section 2AInstalling the Sprint Mobile Broadband Card⽧ Getting Started⽧ Installing the Sprin
14 Section 2A: Installing the Sprint Mobile Broadband CardGetting StartedBefore you can use your Sprint Mobile Broadband Card, you must:1. Install the
Section 2A: Installing the Sprint Mobile Broadband Card 15System RequirementsThe Sprint Mobile Broadband Card is supported on the following operating
16 Section 2A: Installing the Sprint Mobile Broadband CardInstalling the Sprint PCS Connection Manager SoftwareFollow the instructions below to instal
Section 2A: Installing the Sprint Mobile Broadband Card 174. Skip to step 7 if you did not check the Bytemobile Optimization Client option from the Sp
18 Section 2A: Installing the Sprint Mobile Broadband Card10. Please wait a few moments while Windows automatically installs the necessary drivers for
Section 2A: Installing the Sprint Mobile Broadband Card 19already been activated). See “Activating and Using Sprint PCS Service” on page 23.Firmware U
20 Section 2A: Installing the Sprint Mobile Broadband CardOnce the card is provisioned successfully, it will start IOTA (Internet Over-the-Air) Activa
Section 2A: Installing the Sprint Mobile Broadband Card 21When you insert the card, the following should occur:䢇 If sound effects are enabled, the PC
22 Section 2A: Installing the Sprint Mobile Broadband Card– or –䡲 Click Menu in the upper left-hand corner of the Sprint PCS Connection Manager window
Section 2A: Installing the Sprint Mobile Broadband Card 233. Click Safely remove NEC PCI to USB Open Host Controller. A dialog box notifies you that i
Table of ContentsWelcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iIntroduction . . . . . . . . . . . . . . . . .
24 Section 2A: Installing the Sprint Mobile Broadband CardCustomer Service, exchanging information and entering your account information into the appr
Section 2A: Installing the Sprint Mobile Broadband Card 25Sprint Customer Service will help you choose a service plan and guide you through the activa
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Section 2B: Sprint PCS Connection Manager Software 27Section 2BSprint PCS Connection Manager SoftwareIn This Section⽧ The Sprint PCS Connection Manage
28 Section 2B: Sprint PCS Connection Manager SoftwareThe Sprint PCS Connection Manager SoftwareSprint PCS Connection Manager Software allows you to ma
Section 2B: Sprint PCS Connection Manager Software 29Starting the Sprint PCS Connection Manager SoftwareTo launch the Sprint PCS Connection Manager So
30 Section 2B: Sprint PCS Connection Manager SoftwareThe Sprint PCS Connection ManagerSoftware WindowThe Sprint PCS Connection Manager Software featur
Section 2B: Sprint PCS Connection Manager Software 31About the InterfaceThe following application functions are available within the main window of th
32 Section 2B: Sprint PCS Connection Manager SoftwareThe Menu ButtonClicking the Menu button, located in the upper-left corner of the interface, prov
Section 2B: Sprint PCS Connection Manager Software 33The Minimize and Close ButtonsThe Minimize button closes the window but leaves the program runnin
Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Settings . . . . . . . . . . . . . . . . . .
34 Section 2B: Sprint PCS Connection Manager SoftwareConnection StatusThe Sprint PCS Connection Manager Software interface provides information about
Section 2B: Sprint PCS Connection Manager Software 35ConnectingIn this state, the Sprint PCS Connection Manager is attempting to make a connection. Du
36 Section 2B: Sprint PCS Connection Manager SoftwareIndicator AreaThe indicator area displays icons that help you keep track of your signal strength
Section 2B: Sprint PCS Connection Manager Software 37The GO ButtonThe GO button is used to establish and cancel a connection. The text on the button c
38 Section 2B: Sprint PCS Connection Manager SoftwareSystem Tray IconsThe Sprint PCS Connection Manager Software displays an icon in the system tray
Section 2B: Sprint PCS Connection Manager Software 39Establishing and Terminating ConnectionsThe Sprint PCS Connection Manager Software interface can
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Section 2C: Menu Options 41Section 2CMenu OptionsIn This Section⽧ Overview of Menu Items⽧ Menu Item Details⽧ SettingsThe Sprint PCS Connection Manager
42 Section 2C: Menu OptionsOverview of Menu ItemsTo display the Sprint PCS Connection Manager’s primary menu, click the Menu button at the top left co
Section 2C: Menu Options 43Menu ItemsMenu Item Description For more information, see:Alert LogView information on card errors or failures by date/time
iWelcome to SprintWe are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter
44 Section 2C: Menu OptionsMenu Item DetailsAlert LogThe Alert Log provides a record of all alerts that have been generated while establishing and mai
Section 2C: Menu Options 45䢇 The duration of the connection.Deleting RecordsTo delete all records in the Connection History:1. From the Connection His
46 Section 2C: Menu OptionsInformation obtained from the System Information sections can be used to create a report, which can be saved and then sent
Section 2C: Menu Options 47HelpThis menu item provides direct access to Sprint PCS Connection Manager’s online help file. You can also access the help
48 Section 2C: Menu OptionsGeneralTo display the General settings options, select Menu > Settings > General. Then you can customize your Sprint
Section 2C: Menu Options 49Optimization Bandwidth Optimization enhances the connection to your company’s enterprise network; it is a combination of da
50 Section 2C: Menu OptionsProtocol CompressionSelect the Protocol Compression check boxes to enable compression for the following types for data:䢇 SS
Section 2C: Menu Options 51Sprint PCS SettingsTo customize your Sprint PCS Vision - Novatel Wireless settings or Sprint PCS Data Link settings, select
52 Section 2C: Menu Options2. Access Menu>Settings>Sprint PCS Vision - Novatel Wireless.3. Place a check mark in the check box designated Enable
Section 2C: Menu Options 53䢇 1xRTT Only: Select the 1xRTT Only option if you would like to have Sprint PCS Connection Manager connect to only 1xRTT ne
iiIntroductionThis User Guide introduces you to Sprint PCS Service and all the features of your new Sprint Mobile Broadband Card. The guide is divided
54 Section 2C: Menu OptionsThe Roaming section gives you the following options to choose from:䢇 Sprint: Select the Sprint option to direct the Sprint
Section 2C: Menu Options 55Enabling and Disabling Roam Guard䊳 Check the Roam Guard box if you want Sprint PCS Connection Manager to notify you each ti
56 Section 2C: Menu OptionsApplying your Roaming Preference1. Click OK or Apply on the Settings dialog box to reset your modem. When you apply your ro
Section 2C: Menu Options 57To enable the lock feature:1. Click the Locked/Unlocked Icon located in the Detail Drawer of the Sprint PCS Connection Mana
58 Section 2C: Menu OptionsTo change your lock code:1. Select Menu > Settings > Sprint PCS Vision - Novatel Wireless > Change > User Lock.
Section 2D: Troubleshooting Tips 59Section 2DTroubleshooting TipsIn This Section⽧ Problem Causes and Suggestions⽧ Reinstalling the Sprint Mobile Broad
60 Section 2D: Troubleshooting TipsProblem Causes and SuggestionsWhen properly installed, the Sprint Mobile Broadband Card is a highly reliable produc
Section 2D: Troubleshooting Tips 61Error: Splash Screen is FrozenThe splash screen of the Sprint PCS Connection Manager Software is frozen.Error: Not
62 Section 2D: Troubleshooting TipsError: Connection Gets Dropped (Windows® 2000 and XP)When attempting a data connection with Sprint PCS Connection M
Section 2D: Troubleshooting Tips 63Windows® 2000To verify that the correct driver is installed:1. Locate the existing driver.2. Update the driver.To l
Section 1Sprint MobileBroadband Card Basics
64 Section 2D: Troubleshooting TipsUpdating the Driver1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up men
Section 2D: Troubleshooting Tips 65To uninstall the existing driver:1. Open the Control Panel by selecting Start > Control Panel.2. If “Pick a Cate
66 Section 2D: Troubleshooting TipsInstalling the Windows XP Sprint Mobile Broadband Card Driver1. If the installation CD is not already in your CD-RO
Section 2D: Troubleshooting Tips 67Resolving Resource ConflictsThe Sprint Mobile Broadband Card requires these system resources:䢇 1 IRQ.䢇 4096 bytes o
68 Section 2D: Troubleshooting Tips䡲 If you want to disable an internal modem, expand the Modem tree by clicking the "+" sign to its left. 䡲
Section 2D: Troubleshooting Tips 69䡲 If you want to disable a network card, expand the Network Adapters tree by clicking the "+" sign to its
70 Section 2D: Troubleshooting Tipsdefault, however, you can name the file any descriptive name you like.Alert LogThe Alert Log provides a record of a
Section 2D: Troubleshooting Tips 71About Device Info & DiagnosticsThe Device Info & Diagnostics dialog box allows you to select a number of wa
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Section 3Sprint Power VisionSM
Section 3A: Sprint Power Vision 75Section 3ASprint Power VisionIn This Section⽧ Web⽧ Sprint Power Vision FAQsSprint Power Vision brings you clarity yo
76 Section 3A: Sprint Power VisionWebAccessing the WebTo access the Web:1. Start the Sprint PCS Connection ManagerSM Software by double-clicking the i
Section 3A: Sprint Power Vision 77Sprint Power Vision FAQsHow will I know when my card is ready for Sprint PowerVision service?Your user name (for exa
78 Section 3A: Sprint Power VisionHow can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my company
Section 4Technical Specifications andRegulatory Information
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Section 4A: Technical Specifications 81Section 4ATechnical SpecificationsIn This Section⽧ Environmental Specifications⽧ Mechanical Specifications⽧ Sof
82 Section 4A: Technical SpecificationsEnvironmental SpecificationsMechanical SpecificationsOperating temperature -20° C to +60° CStorage temperatur
Section 4A: Technical Specifications 83Software SpecificationsTransmitter SpecificationsCDMA specification 1xEVDOData service SupportSMS (IS-637) Curr
Section 1A: Introducing the Sprint Mobile Broadband Card 3Section 1AIntroducing the Sprint MobileBroadband CardIn This Section⽧ Your Sprint Mobile Br
84 Section 4A: Technical SpecificationsReceiver SpecificationsHardware SpecificationsType of receiving EVDO and 1xRTTFrequency range 1930 MHZ to 1990
Section 4A: Technical Specifications 85MiscellaneousCertification & Approval FCC (parts 2, 22, & 24, SAR), UL, CDG, etc.
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Section 4B: Regulatory Information 87Section 4BRegulatory InformationIn This Section⽧ WARNING (EMI) – United States FCC Information⽧ WARNING (EMI) – C
88 Section 4B: Regulatory InformationRegulatory NoticesThis device is compliant with Parts 2, 22, and 24 of the FCC Rules. Operation of this device is
Section 4B: Regulatory Information 89equipment off and on, the user is encouraged to try to correct the interference by one or more of the following m
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Section 5Safety andTerms & Conditions
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Section 5A: Safety and Notices 93Section 5ASafety and NoticesIn This Section⽧ Important Notice⽧ Safety and HazardsThis section outlines important lia
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